Privacy Statement ICYCLE BV

You purchase a product and/or service from us. In order to provide you with the best possible assistance, you provide us with personal data. For example, when you send us documents, when you call us, e-mail us, write a letter, when you visit us or speak to someone from ICYCLE BV. We therefore think it is important that you know that you can rely on us to handle your (personal) data carefully and confidentially. In this statement we provide you with an explanation and we explain exactly how we do this.

Personal data is any information about an identified or identifiable natural person. This means that information is either directly about someone or can be traced back to this person. The fact that it must concern a natural person means that data of deceased persons or organizations are not personal data. Examples of personal data are: your name, address and place of residence. Your telephone number and postal codes with house number are also personal data. Sensitive data such as someone's race, religion or data about your health are also referred to as special personal data. These need extra protection.

The personal data you have provided to us will only be processed for the following purposes:

• to do the agreed work as well, efficiently and effectively as possible;
• to contact you for the purpose of our services;
• sending a newsletter (if you have agreed to this);

We only use the personal data for these purposes and never pass on the personal data to third parties without your permission or another basis. If we are allowed to pass on the data with permission or on another basis, we will impose the same protection and security measures on the third party as we use ourselves.

The processing takes place on the basis of one of the following bases:
a) the processing is necessary for entering into and the performance of the agreement between you and ICYCLE BV;
b) the processing is necessary for compliance with a legal obligation;
c) permission.

For its service to you, ICYCLE BV may need to share data with its affiliated companies. These affiliated companies or the trade names under ICYCLE BV are the following:

• Velosolutions Benelux

We process personal data of our customers and visitors. This is part of our business operations. Important: if you, as an organization or company, pass on personal data of your employees to us, you are obliged to inform your employees about this.

We process the following personal data:

• First name and surname
• Role
• Company name
• Contact address
• Email address
• Date of Birth
• Gender
• Financial data (for the execution of the service and/or invoicing)
• Any other data that you have provided to us without obligation.

We do not process personal data that we have not obtained directly from you.

When processing personal data, ICYCLE BV adheres to the rules prescribed by privacy legislation. This means that we only collect and process personal data if there is a basis and purpose for this. Only the personal data that is necessary is collected and the personal data is then only processed for that specific purpose. We keep an eye on the nature of the personal data and adjust an appropriate technical and organizational level of security accordingly. You can therefore assume that we handle personal data carefully, safely and confidentially.

The services provided by ICYCLE BV require that our employees have access to your personal data. In order to guarantee the protection of your personal data, all our employees have signed a confidentiality statement. We hereby impose on our employees that they keep your personal data absolutely confidential and that they handle the data you entrust to us with care. It is important to know that only authorized personnel may process your data.