On a professional pump track you get standard 5 year warranty on the construction and the asphalt. This warranty covers material and construction defects, but not normal wear and tear. In addition, each pump track comes with a certificate that complies with WAS legislation and NEN-EN 14974 standards. With proper maintenance, an asphalt pump track 8-12 which makes it a sustainable investment for municipalities and recreational parks.
What exactly does warranty mean for a pump track?
The warranty on a pump track consists of: two parts: construction warranty and material warrantyThe construction warranty covers structural problems, such as cracks in the asphalt due to improper installation or material defects. The materials warranty ensures that the asphalt and other building materials used meet quality requirements.
What is covered by the warranty:
- Cracks due to material defects or incorrect processing
- Subsoil problems due to improper installation
- Defects in fixed elements, such as rails or obstacles
- Deviations from the approved construction drawing
What is not covered by the warranty:
- Normal wear and tear due to intensive use
- Damage due to vandalism or misuse
- Problems due to delayed or incorrect maintenance
- Weather influences, such as frost damage due to poor maintenance
It is important to read the warranty conditions carefully before making a purchase. asphalt pump track Have it installed. This way you know exactly what to expect and can prevent problems.
How long does a professional pump track actually last?
Create a Professionally constructed asphalt pump track lasts 8-12 years With normal use and proper maintenance, this is considerably longer than many other playground equipment. Traditional playground equipment lasts an average of 5-8 years, while wooden skate parks often need replacing after just 3-5 years.
Factors affecting lifespan:
- Surface preparation: a well-founded foundation is crucial for a long lifespan
- Asphalt type: special pump track asphalt is more sustainable than regular road asphalt
- Climate: Freeze-thaw cycles can cause damage without proper maintenance
- Intensity of use: busy pump tracks require more maintenance
- Maintenance: annual inspection and minor maintenance significantly extend the service life
Due to the long lifespan, the annual costs are often lower than with other sports facilities. View our completed projects to see how sustainable pump tracks are.
What certification do you get at a pump track and why is it important?
With every professional pump track you get a certificate according to the NEN-EN 14974 standards and the WAS legislationThis certificate confirms that the pump track meets all Dutch safety requirements for playground equipment and attractions. Municipalities require this certification to limit liability risks.
This is what the WAS legislation entails:
- mandatory safety standards for all public play facilities
- annual inspections by certified inspectors
- maintenance and repair documentation
- liability protection for owners
NEN-EN 14974 certification guarantees:
- a safe construction according to European standards
- correct use of materials and high processing quality
- adequate safety zones around the pump track
- correct signage and instructions for use
Without this certification, a municipality may not open the pump track to public use. The certificate also provides assurance about the quality and safety of the investment.
What happens if something breaks on your pump track?
In case of damage within the warranty period, report this immediately to the contractor. Response time is usually within 48 hours for an initial assessmentDepending on the severity, the pump track will be temporarily closed or users may use it with caution.
| Type of problem | Response time | Solution |
|---|---|---|
| Security issue | 24 hour | Immediate closure + emergency repair |
| Small cracks | 1 week | Repair at the next maintenance appointment |
| Major damage | 48 hour | Assessment + repair plan within 2 weeks |
The procedure for warranty claims:
- Report the problem with photos to the contractor
- A specialist will come on site for assessment
- You will receive a repair plan within 5 working days
- Repairs are carried out free of charge (with a valid warranty claim)
- After repair you will receive a report of the work carried out
It's important not to try to repair problems yourself, as this could void the warranty. Always have a professional inspect the damage first.
How Velosolutions helps with warranty and maintenance
We offer 5 year full warranty on all pump tracks and provide complete care from design to maintenance. Our approach ensures your pump track stays in top condition for years to come and meets all legal requirements.
Our warranty and maintenance service includes:
- 5-year construction warranty on all materials and craftsmanship
- Annual inspection round according to the WAS legislation
- Preventive maintenance to prevent major repairs
- Full documentation for municipal accountability
- Advice on optimal use and life extension
With 12 years of experience, we know exactly where problems can arise and how to prevent them. Our pump tracks demonstrably last longer than those of our competitors because we invest in quality and craftsmanship.
Read more about us and discover why more than 100 municipalities and recreation parks have chosen our pump tracks. Contact us for a no-obligation consultation about warranty and maintenance options.
