On a professional PumpTrack, you get this as standard. 5 year warranty on the structure and the asphalt. This warranty covers material and construction defects, but not normal wear and tear from use. In addition, every Velosolutions PumpTrack meets the safety requirements for skateparks and similar facilities according to the NEN-EN 14974 standards. With proper maintenance, an asphalt PumpTrack lasts at least 20 years which makes it a sustainable investment for municipalities and recreational parks.
What exactly does the warranty mean for a PumpTrack?
The warranty with a PumpTrack consists of two parts: construction warranty and material warrantyThe construction warranty covers structural problems, such as cracks in the asphalt due to improper installation or material defects. The materials warranty ensures that the asphalt and other building materials used meet quality requirements.
What is covered by the warranty:
- Cracks due to material defects or incorrect processing
- Subsoil problems due to improper installation
- Defects in fixed elements, such as rails or obstacles
- Deviations from the approved construction drawing
What is not covered by the warranty:
- Normal wear and tear due to intensive use
- Damage due to vandalism or misuse
- Problems due to delayed or incorrect maintenance
- Weather influences, such as frost damage due to poor maintenance
It is important to read the warranty conditions carefully before making a purchase. asphalt PumpTrack Have it installed. This way you know exactly what to expect and can prevent problems.
How long does a professional PumpTrack actually last?
Create a A professionally installed asphalt PumpTrack lasts at least 20 years. With normal use and proper maintenance, this is considerably longer than many other playground equipment. Traditional playground equipment lasts an average of 5-8 years, while wooden skate parks often need replacing after just 3-5 years.
Factors affecting lifespan:
- Surface preparation: a well-founded foundation is crucial for a long lifespan
- Asphalt type: Special PumpTrack asphalt is more durable than regular road asphalt.
- Climate: Freeze-thaw cycles can cause damage without proper maintenance
- Intensity of use: Busy PumpTracks require more maintenance
- Maintenance: annual inspection and minor maintenance significantly extend the service life
Due to the long lifespan, the annual costs are often lower than with other sports facilities. View our completed projects to see how sustainable PumpTracks are.
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What certification do you get at a PumpTrack and why is that important?
Every professional PumpTrack from Velosolutions meets the NEN-EN 14974 standardsThis standard sets requirements for the construction and safety of facilities for wheel sports such as skate parks and PumpTracks. For municipalities, compliance with these standards is of great importance to limit liability risks.
The NEN-EN 14974 standard guarantees:
- a safe construction according to European standards
- correct use of materials and high processing quality
- adequate safety zones around the PumpTrack
- correct signage and instructions for use
In addition, the requirements of the WAS legislation apply to public play facilities, including:
- mandatory safety standards for all public play facilities
- annual inspections by certified inspectors
- maintenance and repair documentation
- liability protection for owners
Meeting these requirements is necessary to safely open a PumpTrack for public use. It also provides assurance regarding the quality and safety of the investment.
What happens if something breaks on your PumpTrack?
In case of damage within the warranty period, report this immediately to the contractor. Response time is usually within 48 hours for an initial assessmentDepending on the severity, the PumpTrack will be temporarily closed or users may use it cautiously.
| Type of problem | Response time | Solution |
|---|---|---|
| Security issue | 24 hour | Immediate closure + emergency repair |
| Small cracks | 1 week | Repair at the next maintenance appointment |
| Major damage | 48 hour | Assessment + repair plan within 2 weeks |
The procedure for warranty claims:
- Report the problem with photos to the contractor
- A specialist will come on site for assessment
- You will receive a repair plan within 5 working days
- Repairs are carried out free of charge (with a valid warranty claim)
- After repair you will receive a report of the work carried out
It's important not to try to repair problems yourself, as this could void the warranty. Always have a professional inspect the damage first.
How Velosolutions helps with warranty and maintenance
We offer 5 year full warranty on all PumpTracks and provide complete peace of mind from design to maintenance. Our approach ensures that your PumpTrack remains in top condition for years and complies with all legal requirements.
Our warranty and maintenance service includes:
- 5-year construction warranty on all materials and craftsmanship
- Annual inspection and maintenance according to WAS legislation, also available via a maintenance contract
- Preventive maintenance to prevent major repairs
- Full documentation for municipal accountability
- Advice on optimal use and life extension
Thanks to our years of experience, we know exactly where problems can arise and how to prevent them. Our PumpTracks demonstrably last longer than those of the competition because we invest in quality and craftsmanship.
Read more about us and discover why more than 100 municipalities and recreation parks have chosen our PumpTracks. Contact us for a no-obligation consultation about warranty and maintenance options.
